We’ve made returning items easy with Royal Mail. Whether you prefer a home collection or dropping your parcel at your local Post Office, Royal Mail offers a safe, reliable, and convenient way to send your returns back to us. With thousands of drop-off points across the UK and the option to book a collection right from your doorstep, you can choose the method that works best for you.

How this works:

• You can return your order from home, Monday to Saturday, by booking a collection up to 5 days in advance.
• No need to print anything – the Royal Mail Post person will bring the return label when they collect your parcel.
• You can also drop off your return at any Post Office branch or Royal Mail Customer Service Point (over 14,000 locations).
• Just create a QR code using the link provided and follow the steps.
• You can choose a safe place for collection, such as your porch, garage, shed, or outbuilding.
• Returns are usually processed within 3 working days.

Initiate a return:

Royal Mail Free Return